ae67 Privacy Policy — How We Protect Your Data
Your privacy matters to ae67. This policy explains exactly what personal information we collect, why we collect it, how we use it, and the rights you hold over your own data.
Overview
ae67 ("the Platform", "we", "us", "our") operates the online gaming website accessible at ae67.ws. As part of delivering our services to players in Bangladesh and beyond, we collect and process certain personal data. This Privacy Policy describes our practices in full, in accordance with applicable data protection principles. By registering an account or using any part of the ae67 platform, you acknowledge that you have read and understood this policy.
This policy applies to all personal data we hold about registered players, visitors to ae67.ws, and anyone who contacts ae67 support. It does not apply to third-party websites or services that may be linked from our platform — those parties operate under their own privacy policies, which we encourage you to review independently.
Information We Collect
ae67 collects personal data through three main channels: information you provide directly at registration and during platform use, information generated automatically by your device and browser, and information received from third-party payment and identity verification providers. The categories of data we collect are described below.
Information You Provide
- Registration details: full name, date of birth, email address, mobile number, and chosen username and password.
- KYC documentation: government-issued photo identification (NID, passport, or driving licence) and proof of address when requested for account verification.
- Payment information: mobile wallet identifiers (bKash, Nagad, Rocket, Upay numbers), bank account details where applicable, and transaction references. ae67 does not store full card numbers.
- Communications data: messages and enquiries submitted via ae67's customer support channels, including live chat transcripts and email correspondence.
Automatically Collected Data
- Technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network identifier.
- Usage data: pages visited, games played, bets placed, session duration, deposit and withdrawal history, login timestamps, and in-platform navigation patterns.
- Cookie and tracking data: session cookies, preference cookies, and analytics identifiers used to maintain your login state and improve platform performance. See Section 5 for full cookie details.
Data From Third Parties
- Payment confirmation data from bKash, Nagad, Rocket, Upay, and other payment processors, including transaction IDs and confirmation statuses.
- Identity verification outcomes from KYC service providers, confirming whether the documents you submitted meet our verification standards.
- Fraud and risk signals from third-party anti-fraud systems that help ae67 identify and prevent account abuse, money laundering, and other prohibited activity.
How We Use Your Information
ae67 uses the personal data we collect for the following purposes. We process data only to the extent necessary for each stated purpose and do not use your data in ways that are inconsistent with the purposes for which it was collected.
- Account creation and management: to set up, maintain, and secure your ae67 player account, including authenticating your identity at login and processing KYC verification.
- Service delivery: to process your deposits and withdrawals via bKash, Nagad, Rocket, or Upay; to credit winnings to your wallet; and to administer bonuses and promotional offers in accordance with their terms.
- Platform improvement: to analyse aggregated usage patterns, identify technical issues, test new features, and improve the overall quality and performance of ae67's games and services.
- Legal and regulatory compliance: to fulfil our obligations under applicable anti-money laundering (AML) requirements, fraud prevention regulations, and responsible gaming standards — including age verification (21+ requirement) and self-exclusion management.
- Customer support: to respond to your enquiries, resolve disputes, investigate complaints, and provide technical assistance when you contact ae67.
- Marketing communications (opt-in only): to send you promotional offers, bonus notifications, and platform updates by email or push notification — but only where you have actively opted in to receive such communications and have not subsequently withdrawn consent.
Legal Basis for Processing
ae67 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved.
- Contractual necessity: processing required to create your account, deliver gaming services, process payments, and otherwise perform the contract between you and ae67 as governed by our Terms & Conditions.
- Legal obligation: processing required to comply with applicable AML regulations, age verification requirements, fraud prevention obligations, and other legal duties to which ae67 is subject.
- Legitimate interests: processing carried out for ae67's legitimate business interests, including fraud detection, security monitoring, platform analytics, and responsible gaming risk assessment, where those interests are not overridden by your data protection rights.
- Consent: processing based on your freely given, specific, informed, and unambiguous consent — for example, sending you marketing communications. You may withdraw consent at any time by contacting ae67 support.
Data Sharing and Disclosure
ae67 does not sell, rent, or trade your personal data. We share data only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.
- Payment processors: bKash, Nagad, Rocket, Upay, and other payment service providers receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own terms and privacy policies.
- Identity verification providers: third-party KYC service providers receive the documents and data required to verify your identity when ae67 requests account verification. These providers are contractually bound to handle your data securely and only for verification purposes.
- Technology and infrastructure providers: hosting, cloud storage, analytics, and security service providers who support the operation of ae67.ws. All such providers are bound by data processing agreements that restrict their use of your data to the services they provide for ae67.
- Legal and regulatory authorities: where ae67 is required by law, court order, or regulatory direction to disclose personal data, we will comply. We will notify you of such disclosure requests where legally permitted to do so.
ae67 does not transfer personal data to marketing agencies, data analytics companies operating for third-party commercial purposes, or any entity that would use your data for purposes unrelated to the delivery of ae67 services.
Cookies and Tracking Technologies
ae67 uses cookies and similar lightweight tracking technologies to operate the platform correctly and to understand how players use the site. Cookies are small data files stored on your device by your browser. They do not contain executable code and cannot access other files on your device.
Types of Cookies We Use
- Essential cookies: required for the platform to function. These include session cookies that maintain your logged-in state and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
- Preference cookies: store your settings and preferences (such as language selection and display preferences) so that ae67 can provide a consistent experience across sessions. These cookies persist across browser sessions until manually cleared.
- Analytics cookies: help ae67 understand aggregate platform usage, including which pages are visited most frequently, which games attract the most engagement, and where technical errors occur. Analytics data is processed in aggregated, anonymised form and is not linked to individual player identities.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality, including your ability to remain logged in across page navigations.
Data Retention
ae67 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to applicable legal retention requirements. The following general retention principles apply: active account data is retained for the duration of your account; transaction and financial records are retained for a minimum of 5 years following the transaction date to satisfy AML and financial record-keeping obligations; KYC verification documents are retained for a minimum of 5 years following account closure; support correspondence is retained for 3 years following resolution of the relevant enquiry.
When personal data is no longer required, ae67 securely deletes or anonymises it in accordance with industry-standard data destruction practices. Where technical constraints prevent immediate deletion, data is isolated and protected from further active use until it can be securely destroyed.
Your Data Protection Rights
As an ae67 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact ae67 customer support. We will respond to valid requests within a reasonable timeframe and at no charge for standard requests.
ae67 will not discriminate against you for exercising any of these rights. If you are unsatisfied with how ae67 handles a data rights request, you may escalate your concern by contacting ae67 customer support with full details of your complaint.
Data Security
ae67 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, secure server infrastructure with access controls, regular security assessments, and staff training on data handling procedures.
While ae67 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You also play a role in keeping your account safe: choose a strong, unique password, do not share your login credentials, and contact ae67 support immediately if you suspect your account has been accessed without authorisation.
Children and Minors
ae67 is strictly an adult platform intended for players aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor, we will delete that data immediately and close the associated account. If you believe a minor has accessed ae67 using falsified information, please contact ae67 support immediately so we can investigate and take appropriate action.
Changes to This Privacy Policy
ae67 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, we will provide reasonable notice to registered players via the platform or by email prior to the changes taking effect. The effective date at the top of this page will always reflect when the policy was last revised.
Your continued use of ae67 following any update to this Privacy Policy constitutes acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how ae67 handles your personal data.
Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ae67 handles your personal data, please contact our support team. We are committed to resolving privacy-related concerns promptly and transparently.
Email: [email protected]
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